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You are here: Home / Archives for Arriva

Arriva

Bus company’s urgent probe after driver called for wheelchair-user who reported discrimination to be shot

By John Pring on 31st July 2025 Category: Transport

Bus company’s urgent probe after driver called for wheelchair-user who reported discrimination to be shot
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A disabled bus passenger and campaigner has been left in a “state of constant fear” after he was shown “dehumanising” and “violent” messages exchanged between drivers that made fun of his weight and even called for him to be shot. Arriva […]

Wheelchair-user ‘humiliated’ after driver bans him from coach for complaining about safety and discrimination

By John Pring on 24th October 2024 Category: Transport

Wheelchair-user ‘humiliated’ after driver bans him from coach for complaining about safety and discrimination
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A wheelchair-user was left “humiliated” after a coach driver refused to allow him to board his vehicle, and then told him he was a “liability” and “banned” because he had previously complained about discrimination and safety issues. Arriva Midlands has already […]

Disabled man ‘left with broken bones’ after company repeatedly fails to strap him in safely on coach journeys

By John Pring on 1st August 2024 Category: Transport

Disabled man ‘left with broken bones’ after company repeatedly fails to strap him in safely on coach journeys
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A disabled man claims he was left with a broken ankle and two broken wrists after a bus company’s drivers repeatedly failed to strap him into a wheelchair space properly over the course of two years. Charley Jonstone-Brent, from Coventry, says […]

Bus company settles legal action over wheelchair space ‘humiliation’

By John Pring on 20th April 2023 Category: Transport

Bus company settles legal action over wheelchair space ‘humiliation’
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A transport company has been forced to pay compensation to a disabled woman after its drivers repeatedly breached a legal agreement aimed at protecting the rights of wheelchair-users to use its buses. Nina Grant (pictured), from north London, was repeatedly left […]

Bus company forced to act after campaigner’s wheelchair space victory

By John Pring on 21st May 2020 Category: Transport

Bus company forced to act after campaigner’s wheelchair space victory
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A disabled campaigner has secured an “important victory” that has forced a transport company to bring in new measures to protect the rights of wheelchair-users to use buses. Wheelchair-user Nina Grant, from north London, began legal action against Arriva after repeatedly […]

Welsh train access fears over 2020 deadline

By John Pring on 12th October 2017 Category: Transport

Welsh train access fears over 2020 deadline
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A significant number of local Welsh trains will almost certainly not be accessible to many disabled people by the legal deadline of 2020, according to a new report. All passenger rail vehicles have to meet strict access standards by 1 January […]

Wheelchair-user’s anger over recurring blue button bus nightmare

By John Pring on 27th October 2016 Category: Transport

Wheelchair-user’s anger over recurring blue button bus nightmare
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A wheelchair-user has lodged 40 separate complaints in just three years about bus drivers who have failed to put down the ramp for him, and have then driven off with him still on-board. Despite his repeated complaints, Chris Stapleton says the […]

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Image of front cover of The Department, showing a crinkled memo with the words 'Restricted - Policy. The Department. How a Violent Government Bureaucracy Killed Hundreds and Hid the Evidence. John Pring.' Next to the image is a red box with the following words in white: 'A very interesting book... a very important contribution to this whole debate' - Sir Stephen Timms, minister for social security and disability. plutobooks.com and the Pluto Press logo.

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