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A lengthy review by the aviation regulator has exposed numerous failings by airlines operating in the UK in how they treat their disabled passengers. The review by the Civil Aviation Authority (CAA) began four years ago, but it was interrupted by […]
The Department for Transport (DfT) has said it is “unfair” to suggest that the government’s accessible transport strategy is failing, despite three high-profile incidents involving disabled air and rail passengers last week. In one incident, a disabled passenger in his 80s […]
A wheelchair-user has launched a legal action against Manchester Airport after he was twice left feeling “distressed and humiliated” by how he was treated on journeys to and from a family holiday. Quamer Khaliq, from Ashton-under-Lyne, had to threaten to call […]
The aviation regulator is only doing “half the job” by reporting on access at airports but failing to carry out similar investigations into whether airlines are meeting their legal duties to disabled customers, it has been claimed. The Civil Aviation Authority […]
One of the largest airports in the country has been branded one of the worst for accessibility, after it failed to consult with disabled people about how it could improve its services. Manchester Airport is one of just four in the […]