the country's only news agency specialising in disability issues
A financial regulator has been asked to investigate the conduct of the two companies responsible for Motability’s controversial Drive Smart programme, which caused panic and distress among many disabled customers before it was paused earlier this year. In May, Motability Operations […]
Disabled campaigners have welcomed Motability’s decision to suspend a controversial programme that uses technology to monitor how its customers are driving, but they have also called for it to scrap other damaging changes that remain in place. There are also concerns […]
More than 50 disabled people have had to hand back their Motability vehicles since the company introduced a controversial and “discriminatory” new scheme that monitors how safely its customers are driving. Figures released to Disability News Service last night (Wednesday) show […]
Hundreds of disabled people have expressed anger and alarm over multiple aspects of the “punitive, discriminatory” changes that are being introduced to the Motability scheme. They responded on social media to coverage in Disability News Service (DNS) of government tax changes […]
Disabled customers have called on Motability to pause a “discriminatory” scheme that monitors how they drive, until it is accurate and fit for purpose. They say the design of the Drive Smart scheme – which now applies to all under-30s and […]
A Motability customer has launched a legal action against the Treasury over budget measures that he says will put at risk the mobility “lifeline” the scheme provides to disabled people. Charlie Proctor, from Dorset, sent a legal letter to the Treasury […]
An “absolutely awful” mobile phone app that helps the Motability scheme monitor the driving behaviour of increasing numbers of disabled people is securing overwhelmingly poor reviews from its customers. The Drive Smart scheme, which launched last August, allows Motability Operations to […]
A disabled actor has accused the Motability scheme of putting young disabled people’s freedom at risk and taking away their choice and control by forcing them to sign up to an “offensive” new system that monitors how they drive. The Drive […]