the country's only news agency specialising in disability issues
Disabled campaigners have dismissed a watchdog’s “misleading” new league table that claims to show the best performers in assisting disabled rail passengers. The “benchmarking” report by the Office of Rail and Road (ORR) claims that two of the best-performing train companies […]
Figures passed to the rail regulator by train companies have repeatedly inflated the success of the industry’s pre-booked passenger assistance service, potentially adding weight to the push to close ticket offices and cut station staff. The data showed the number of […]
New evidence about the closure of hundreds of ticket offices shows the government is “sacrificing” disabled people’s right to enjoy spontaneous travel on the rail network, says a leading campaigner. A detailed government questionnaire that rail companies must fill in as […]