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The rail regulator has revealed a series of draft measures designed to force the industry to improve the assistance it provides to disabled passengers. Many of the proposals suggested by the Office of Rail and Road (ORR) yesterday (Wednesday) aim to […]
A rail company is facing calls to change its “reprehensible and unsupportable” attitude to disabled passengers, after one of its guards threatened to throw a woman off a train because she was using a mobility scooter. Sara Harvey was on the […]