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You are here: Home / Archives for Financial Ombudsman

Financial Ombudsman

Motability calls police about disabled woman who failed to return car

By John Pring on 14th June 2018 Category: Transport

Motability calls police about disabled woman who failed to return car
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A disabled woman who refused to return her Motability car after she lost her eligibility for disability benefits was threatened with arrest by police officers after the company reported the vehicle as stolen. Mary Jenkins* was approached by two police officers […]

Bank finally admits it failed disabled customer, after three-year battle

By John Pring on 27th April 2017 Category: Activism and Campaigning

Bank finally admits it failed disabled customer, after three-year battle
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A disabled activist has won a three-year battle with his bank over its refusal to allow him to communicate by email and provide him with a direct telephone contact number as reasonable adjustments. The Financial Ombudsman ruled that the Co-operative Bank […]

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