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Ticket office cuts by three rail firms are just a test run for fresh round of reductions, campaigners warn

By John Pring on 13th March 2025 Category: Transport

Ticket office cuts by three rail firms are just a test run for fresh round of reductions, campaigners warn
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Cuts to ticket office opening hours by three rail providers across England and Scotland are just a forerunner of further reductions to come across the country, which will have a significant impact on disabled passengers, campaigners have warned. The warning came […]

Rail companies are using access stats from mystery shoppers who pretend to be disabled

By John Pring on 9th May 2024 Category: Transport

Rail companies are using access stats from mystery shoppers who pretend to be disabled
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Rail companies are using evidence on the accessibility of their rail services that has come from “mystery shopping” exercises carried out by freelance workers pretending to be disabled, Disability News Service can reveal. Analysis of assignments offered by a market research […]

Ticket office closures will cut support for disabled rail passengers, papers show

By John Pring on 13th July 2023 Category: Transport

Ticket office closures will cut support for disabled rail passengers, papers show
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A government-backed programme to close most ticket offices across the country will lead to a significant fall in the number of staff available to support disabled passengers, analysis of consultation documents has shown. Several of the documents published last week by […]

Six train companies guilty of widespread discrimination, say campaigners

By John Pring on 24th November 2022 Category: Transport

Six train companies guilty of widespread discrimination, say campaigners
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Six train companies are discriminating against disabled passengers at nearly 300 rail stations across the south-east of England, according to new research. The research shows that c2c (which runs between London and Southend), Chiltern Railways, Greater Anglia, Govia Thameslink Railway (GTR), […]

Disabled comedian reduced to tears after public humiliation by train guard

By John Pring on 19th July 2018 Category: Transport

Disabled comedian reduced to tears after public humiliation by train guard
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A disabled comedian has described how she was reduced to tears after being publicly “shamed” by a train guard who forced her to move her mobility scooter to make way for a mother with a baby buggy. Tanyalee Davis was on […]

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Disabled MP who quit government over benefit cuts tells DNS: ‘The consequences will be devastating’

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Minister finally admits that working-age benefits spending is stable, despite months of ‘spiralling’ claims

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Timms says cuts must go ahead, despite being reminded of risk that disabled claimants could die

Absence of disabled people’s voices from assisted dying bill has been ‘astonishing’, says disabled MP

Timms misleads MPs on DWP transparency and cover-ups, as he gives evidence on PIP review

Ministers are considering further extension to disability hate crime laws, after pledge on ‘aggravated’ offences

Making all self-driving pilot schemes accessible would be ‘counter-productive’ and slow us down, says minister

Involve disabled people ‘meaningfully’ from the start when developing digital assistive tech, says report

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