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A disabled campaigner who took nine journeys on the same day to check the accessibility of the services provided by the UK’s largest coach operator experienced significant problems on all but one of them. Wheelchair-user Doug Paulley had booked assistance in […]
Three national coach companies have agreed to change their rules so they no longer prevent wheelchair-users enjoying a “turn-up-and-go” service, thanks to a disabled campaigner. The Driver and Vehicle Standards Agency (DVSA) has even threatened to refer National Express, Megabus, Scottish […]
A coach company is ignoring access laws by refusing to allow wheelchair-users to travel on its services on the same day they buy tickets, while exposing its drivers to possible criminal charges. Transport laws state that any company that has already […]
A disabled campaigner who is battling to protect the rights of wheelchair-users to travel on buses has won permission for his appeal to be heard by the Supreme Court. Doug Paulley (pictured) has been told by the court that it will hear […]