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the country's only news agency specialising in disability issues
British Airways cabin crew who work on flights in and out of Heathrow say that passenger assistance services at the airport are an “absolute shambles”, with waits of up to 90 minutes for disabled passengers left waiting to leave their planes. […]
UK airports and regulators are under pressure to act over the repeated discrimination faced by disabled air passengers, after two prominent campaigners were failed by assistance services within 24 hours last week. Mike Smith, the equality watchdog’s former disability commissioner, was […]
The Department for Transport (DfT) has said it is “unfair” to suggest that the government’s accessible transport strategy is failing, despite three high-profile incidents involving disabled air and rail passengers last week. In one incident, a disabled passenger in his 80s […]