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A financial regulator has been asked to investigate the conduct of the two companies responsible for Motability’s controversial Drive Smart programme, which caused panic and distress among many disabled customers before it was paused earlier this year. In May, Motability Operations […]
Disabled campaigners have welcomed Motability’s decision to suspend a controversial programme that uses technology to monitor how its customers are driving, but they have also called for it to scrap other damaging changes that remain in place. There are also concerns […]