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Cuts to ticket office opening hours by three rail providers across England and Scotland are just a forerunner of further reductions to come across the country, which will have a significant impact on disabled passengers, campaigners have warned. The warning came […]
Rail companies are using evidence on the accessibility of their rail services that has come from “mystery shopping” exercises carried out by freelance workers pretending to be disabled, Disability News Service can reveal. Analysis of assignments offered by a market research […]
A government-backed programme to close most ticket offices across the country will lead to a significant fall in the number of staff available to support disabled passengers, analysis of consultation documents has shown. Several of the documents published last week by […]
Six train companies are discriminating against disabled passengers at nearly 300 rail stations across the south-east of England, according to new research. The research shows that c2c (which runs between London and Southend), Chiltern Railways, Greater Anglia, Govia Thameslink Railway (GTR), […]
A disabled comedian has described how she was reduced to tears after being publicly “shamed” by a train guard who forced her to move her mobility scooter to make way for a mother with a baby buggy. Tanyalee Davis was on […]