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A train company’s “action plan” to improve its much-criticised passenger assistance services has been given a lukewarm reception by disabled campaigners. The Office of Rail and Road, the rail regulator, has told Northern that its latest plan for improving the assistance […]
The right of disabled people to enjoy spontaneous travel on the rail network is under “serious threat” because of the planned closure of nearly 1,000 ticket offices across England, campaigners warned this week. One disabled activist warned that the time for […]
A government-backed programme to close most ticket offices across the country will lead to a significant fall in the number of staff available to support disabled passengers, analysis of consultation documents has shown. Several of the documents published last week by […]
Train companies are facing possible legal action over their failure to ensure that replacement bus services are accessible to wheelchair-users and other rail passengers with mobility impairments. A leading disabled campaigner believes that access and equality laws mean most rail replacement […]