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Disabled peers have played a significant role in improving a government bill that should improve the experiences of disabled air passengers, but they have promised to keep pressuring the government to make further vital changes. The civil aviation (consumer protection and […]
Recommendations for widespread improvements to the way the air travel industry treats disabled passengers could make a “tangible real-world difference” to their experiences with airports and airlines, but only if the measures are implemented. The Aviation Accessibility Task and Finish Group […]
The new government has refused to say if it will introduce laws aimed at improving protection for disabled air passengers, after a powerful new documentary exposed the repeated discrimination they face. Sophie Morgan’s Fight to Fly, broadcast on Monday by Channel […]
A woman with invisible impairments had a major panic attack at Heathrow Airport after staff refused to provide the assistance she needed because she was not a wheelchair-user. Sophie Grand had spent months emailing British Airways to ensure she would receive […]
A disabled crossbench peer has called on the government to start handing out “heavy fines” to the air travel industry when it fails to ensure that its services are accessible to disabled passengers. Baroness [Jane] Campbell asked the government on Monday […]