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DfT

Air travel accessibility report could lead to ‘tangible’ improvements, but progress depends on industry

By John Pring on 17th July 2025 Category: Transport

Air travel accessibility report could lead to ‘tangible’ improvements, but progress depends on industry
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Recommendations for widespread improvements to the way the air travel industry treats disabled passengers could make a “tangible real-world difference” to their experiences with airports and airlines, but only if the measures are implemented. The Aviation Accessibility Task and Finish Group […]

Anger after government appears to drop Tory plans to put accessibility at heart of new national rail body

By John Pring on 20th February 2025 Category: Transport

Anger after government appears to drop Tory plans to put accessibility at heart of new national rail body
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Labour appears to have dropped the Conservative government’s pledge to place accessibility right at the heart of the new national body that will run the railways. Concerns were raised by The Association of British Commuters (ABC) when this week’s consultation on […]

Five-year delay in publishing accessible transport report was due to pandemic, claims government

By John Pring on 3rd October 2024 Category: Transport

Five-year delay in publishing accessible transport report was due to pandemic, claims government
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A government department has blamed the pandemic for a five-year delay in publishing a report that suggested major changes to the public transport system would be needed to address the barriers faced by disabled people with invisible impairments. The report by […]

Government to investigate ‘fake disabled’ mystery shopper rail claims

By John Pring on 16th May 2024 Category: Transport

Government to investigate ‘fake disabled’ mystery shopper rail claims
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The government is to investigate claims that rail companies are using “mystery shoppers” who are pretending to be disabled as a way of providing data on the accessibility of their services. One campaigner said the concerns could have “huge consequences” for […]

Access to electric vehicle charging-points ‘is treated as inconvenient afterthought’

By John Pring on 15th February 2024 Category: Transport

Access to electric vehicle charging-points ‘is treated as inconvenient afterthought’
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Disabled campaigners are calling on the government to do more to ensure that public charging-points for electric vehicles are accessible to drivers with access needs. Last week, a House of Lords committee produced a report that recommended that only a small […]

Government ‘smokescreen’ prevents release of crucial ticket office information

By John Pring on 18th January 2024 Category: Transport

Government ‘smokescreen’ prevents release of crucial ticket office information
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The government has refused to release its assessment of how plans to close nearly 1,000 ticket offices across England would have affected disabled people and other groups protected under the Equality Act, even though those proposals have now been abandoned. The […]

Ministers and train firms refuse to rule out future ticket office closures, despite climbdown

By John Pring on 2nd November 2023 Category: Transport

Ministers and train firms refuse to rule out future ticket office closures, despite climbdown
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The government and train operating companies have refused to rule out further attempts to close rail ticket offices across the country, despite ministers scrapping proposals to shut nearly 1,000 of them across England. Transport secretary Mark Harper this week reversed the […]

Disabled campaigners celebrate ‘bittersweet’ ticket office victory

By John Pring on 2nd November 2023 Category: Transport

Disabled campaigners celebrate ‘bittersweet’ ticket office victory
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Disabled activists and disabled people’s organisations (DPOs) have been celebrating this week after a four-month campaign forced the government to abandon plans it had previously backed to close nearly 1,000 rail ticket offices across England. Transport secretary Mark Harper announced on […]

Right to ‘turn up and go’ for disabled rail passengers ‘under serious threat’

By John Pring on 10th August 2023 Category: Transport

Right to ‘turn up and go’ for disabled rail passengers ‘under serious threat’
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The right of disabled people to enjoy spontaneous travel on the rail network is under “serious threat” because of the planned closure of nearly 1,000 ticket offices across England, campaigners warned this week. One disabled activist warned that the time for […]

Ticket office closures ‘could lead to huge price hikes’ for disabled Londoners

By John Pring on 10th August 2023 Category: Transport

Ticket office closures ‘could lead to huge price hikes’ for disabled Londoners
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Tens of thousands of disabled people could face a huge increase in rail fares for many of their journeys outside London, if government-backed plans to close ticket offices across England are approved, campaigners have warned. The research by the Association of […]

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