A discredited US company that earns hundreds of millions of pounds a year through benefit assessment and employment support contracts has lost the right to run large parts of a care inspection scheme, following repeated concerns about its performance. Maximus, which […]
Experts by Experience
Care watchdog criticised over abandoned bid to replace service-user contracts
The care watchdog is facing heavy criticism after being forced to abandon a year-long attempt to find organisations to run a programme that sends expert service-users to assist on inspections of care homes, hospitals and care agencies across England. The Experts […]
Watchdog’s use of service-user inspection scheme has fallen sharply since 2015
The care watchdog is only managing to send service-users to assist on just over half of its inspections of residential homes, care agencies and day centres in England, new figures have revealed. The Care Quality Commission (CQC) has repeatedly insisted that […]
Remploy refuses to carry out basic background checks for care inspection roles
The company employed by the care watchdog to find service-users to help inspect residential homes and hospitals is failing to make the most basic background checks on its recruits, undercover journalists have discovered. The two reporters had been told of concerns […]
Remploy refused to give disabled experts support workers for care inspections
Disabled people helping to deliver a vital part of the care watchdog’s inspection programme were refused support workers, while one was bullied into resigning, documents obtained by Disability News Service (DNS) have revealed. The internal reports – finally released following a […]
Maximus company ‘lied’ about user-involvement in inspection contracts
A company controlled by the disgraced US outsourcing giant Maximus apparently lied when it promised that user-led organisations would help it deliver a vital part of the care watchdog’s inspection programme, Disability News Service (DNS) can reveal. Late last year, Remploy […]
Concerns over watchdog’s ‘alarming’ inspection cancellation figures
Disabled campaigners and politicians have raised serious concerns about the social care inspection regime, after last week’s revelations that the number of cancellations and postponements rose by more than 360 per cent in just one year. The Care Quality Commission (CQC) […]
Cancelled inspections by care watchdog rise 360 per cent in one year
The number of inspections by the social care regulator that are cancelled or rescheduled every month has risen by more than 360 per cent in just one year, the watchdog’s own figures have revealed. The figures – revealed by the Care […]
Life under Maximus for CQC’s service-user experts: Chaos, cuts and ‘playschool ID cards’
The care watchdog’s decision to ask a discredited US outsourcing giant to manage its disabled expert advisers has led to confusion, cutbacks and a stream of resignations, Disability News Service (DNS) has been told. The Care Quality Commission (CQC) decided earlier […]
Care watchdog to subsidise Maximus plans to halve pay of disabled experts
The care watchdog wants to use government funds to subsidise a discredited US outsourcing giant’s plans to slash the pay of disabled expert advisors by more than half. Two of three new contracts to run the Experts by Experience (EbE) programme […]