Experts by Experience

Independent Living

January 25, 2018 0

Watchdog’s use of service-user inspection scheme has fallen sharply since 2015

The care watchdog is only managing to send service-users to assist on just over half of its inspections of residential homes, care agencies and day centres in England, new figures have revealed. The Care Quality Commission (CQC) has repeatedly insisted that it views the Experts by Experience (ExE) programme as a vital part of

Independent Living

October 19, 2017 0

Remploy refuses to carry out basic background checks for care inspection roles

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The company employed by the care watchdog to find service-users to help inspect residential homes and hospitals is failing to make the most basic background checks on its recruits, undercover journalists have discovered. The two reporters had been told of concerns about sloppy recruitment methods used by Remploy, the former government-run company now mostly

Employment

May 4, 2017

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Remploy refused to give disabled experts support workers for care inspections

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Disabled people helping to deliver a vital part of the care watchdog’s inspection programme were refused support workers, while one was bullied into resigning, documents obtained by Disability News Service (DNS) have revealed. The internal reports – finally released following a freedom of information request submitted last June – show the scale of concern

Independent Living

July 28, 2016

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Maximus company ‘lied’ about user-involvement in inspection contracts

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A company controlled by the disgraced US outsourcing giant Maximus apparently lied when it promised that user-led organisations would help it deliver a vital part of the care watchdog’s inspection programme, Disability News Service (DNS) can reveal. Late last year, Remploy – the disability employment business formerly owned by the government but now mostly

Education

June 9, 2016

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Concerns over watchdog’s ‘alarming’ inspection cancellation figures

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Disabled campaigners and politicians have raised serious concerns about the social care inspection regime, after last week’s revelations that the number of cancellations and postponements rose by more than 360 per cent in just one year. The Care Quality Commission (CQC) has so far refused to say why the number of inspections of adult

Independent Living

June 2, 2016

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Cancelled inspections by care watchdog rise 360 per cent in one year

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The number of inspections by the social care regulator that are cancelled or rescheduled every month has risen by more than 360 per cent in just one year, the watchdog’s own figures have revealed. The figures – revealed by the Care Quality Commission (CQC) following a freedom of information request by Disability News Service

Employment

February 25, 2016

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Life under Maximus for CQC’s service-user experts: Chaos, cuts and ‘playschool ID cards’

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The care watchdog’s decision to ask a discredited US outsourcing giant to manage its disabled expert advisers has led to confusion, cutbacks and a stream of resignations, Disability News Service (DNS) has been told. The Care Quality Commission (CQC) decided earlier this month to pass three of four regional contracts to run the Experts

Employment

January 28, 2016

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Care watchdog to subsidise Maximus plans to halve pay of disabled experts

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The care watchdog wants to use government funds to subsidise a discredited US outsourcing giant’s plans to slash the pay of disabled expert advisors by more than half. Two of three new contracts to run the Experts by Experience (EbE) programme have been awarded to Remploy, the formerly government-owned disability employment business which is now

Employment

January 14, 2016

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Maximus-owned Remploy slashes pay of disabled experts by half

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The care watchdog has allowed a US outsourcing giant to slash the pay of disabled people by more than half when it takes over two contracts to manage service-users who work as expert advisers on care home and hospital inspections. Two of the three new contracts to run the Experts by Experience (EbE) programme

Employment

December 18, 2015

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Discredited Maximus adds care inspections to DWP portfolio

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The care watchdog has been criticised for awarding a discredited outsourcing giant new contracts to manage the use of service-users as expert advisers in care homes and hospitals. Two-thirds of the new contracts to run Experts by Experience – which pays people with experience of using care services to take part in Care Quality

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