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The care watchdog is facing heavy criticism after being forced to abandon a year-long attempt to find organisations to run a programme that sends expert service-users to assist on inspections of care homes, hospitals and care agencies across England. The Experts […]
The care watchdog is only managing to send service-users to assist on just over half of its inspections of residential homes, care agencies and day centres in England, new figures have revealed. The Care Quality Commission (CQC) has repeatedly insisted that […]
The company employed by the care watchdog to find service-users to help inspect residential homes and hospitals is failing to make the most basic background checks on its recruits, undercover journalists have discovered. The two reporters had been told of concerns […]
Disabled people helping to deliver a vital part of the care watchdog’s inspection programme were refused support workers, while one was bullied into resigning, documents obtained by Disability News Service (DNS) have revealed. The internal reports – finally released following a […]
A company controlled by the disgraced US outsourcing giant Maximus apparently lied when it promised that user-led organisations would help it deliver a vital part of the care watchdog’s inspection programme, Disability News Service (DNS) can reveal. Late last year, Remploy […]