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The aviation regulator is only doing “half the job” by reporting on access at airports but failing to carry out similar investigations into whether airlines are meeting their legal duties to disabled customers, it has been claimed. The Civil Aviation Authority […]
An airline has been forced to apologise to a disabled woman after it charged her extra to reserve a seat next to her for her carer, and then refused to refund the charge. Helen Jenkins had informed Flybe when she was […]