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You are here: Home / Archives for Information commissioner

Information commissioner

Secret DWP report reveals how multiple errors led to claims ‘spiralling out of control’… and claimant deaths

By John Pring on 7th May 2026 Category: Benefits and Poverty

Secret DWP report reveals how multiple errors led to claims ‘spiralling out of control’… and claimant deaths
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The Department for Work and Pensions (DWP) admitted in a secret paper that the cumulative effect of multiple errors or “inaction” on benefit claims caused situations to “spiral out of control for vulnerable customers” and even led to their deaths. DWP […]

Tribunal dismisses DWP appeal and tells it to release ‘worst case scenario’ report on claimant errors

By John Pring on 19th March 2026 Category: Benefits and Poverty

Tribunal dismisses DWP appeal and tells it to release ‘worst case scenario’ report on claimant errors
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A tribunal has ordered the Department for Work and Pensions (DWP) to release a report that describes the impact of its errors on disabled benefit claimants, following a three-year fight to keep the document secret. The information rights tribunal has concluded […]

DWP staff ignored rules on how to respond to claimants who report suicidal thoughts, secret reports reveal

By John Pring on 5th March 2026 Category: Benefits and Poverty

DWP staff ignored rules on how to respond to claimants who report suicidal thoughts, secret reports reveal
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Staff working for the Department for Work and Pensions (DWP) repeatedly ignored crucial rules on how to respond when benefit claimants disclose that they intend to self-harm or take their own lives. New documents published quietly by DWP after a freedom […]

Watchdog dismisses DWP’s description of DNS editor as ‘vengeful’ and ‘vexatious’ for asking to see deaths email

By John Pring on 18th December 2025 Category: Benefits and Poverty

Watchdog dismisses DWP’s description of DNS editor as ‘vengeful’ and ‘vexatious’ for asking to see deaths email
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The information commissioner has dismissed attempts by the Department for Work and Pensions (DWP) to describe a disabled journalist as “vengeful” and “vexatious” after he tried to obtain information about its years of safeguarding failings. Disability News Service (DNS) editor John […]

Labour ministers considered means-testing PIP, but later ruled it out, watchdog’s report shows

By John Pring on 18th December 2025 Category: Benefits and Poverty

Labour ministers considered means-testing PIP, but later ruled it out, watchdog’s report shows
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Labour ministers considered the possibility of means-testing personal independence payment (PIP) last year, but then ruled out the option, the Department for Work and Pensions (DWP) has admitted. A decision notice issued by the information commissioner reveals that ministers considered means-testing […]

Tribunal allows DWP to continue to hide information from secret reviews into universal credit deaths

By John Pring on 19th June 2025 Category: Benefits and Poverty

Tribunal allows DWP to continue to hide information from secret reviews into universal credit deaths
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A tribunal has allowed ministers to continue to hide vital information from scores of secret reports into deaths of universal credit claimants, just as they publish a new bill that will have a major impact on the working-age benefits system. The […]

DWP denies destroying documents that would have shown why it weakened rules on secret suicide reviews

By John Pring on 7th November 2024 Category: Benefits and Poverty

DWP denies destroying documents that would have shown why it weakened rules on secret suicide reviews
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The Department for Work and Pensions (DWP) has denied destroying documents that would have revealed why it weakened guidance on when to investigate the cases of benefit claimants who took their own lives, following a probe by the information commissioner. Repeated […]

Labour fails another transparency test, as DWP appeals order to release information on universal credit deaths

By John Pring on 15th August 2024 Category: Benefits and Poverty

Labour fails another transparency test, as DWP appeals order to release information on universal credit deaths
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Labour’s Department for Work and Pensions (DWP) has failed its latest test on transparency after appealing against a regulator’s decision that it should release vital information from secret reports into the deaths of universal credit claimants. The information will show how […]

Government ordered to release redacted parts of document on power cuts and disabled people

By John Pring on 15th August 2024 Category: Human Rights

Government ordered to release redacted parts of document on power cuts and disabled people
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The Department of Health and Social Care (DHSC) has been ordered to release missing parts of a document that warned national power cuts could cause “catastrophic deterioration” in some disabled people who rely on medical equipment in their own homes. Although […]

New minister’s commitment to transparency under spotlight after regulator orders DWP to release deaths info

By John Pring on 18th July 2024 Category: Benefits and Poverty

New minister’s commitment to transparency under spotlight after regulator orders DWP to release deaths info
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A new Labour minister’s commitment to transparency about the safety of universal credit has immediately been placed under the spotlight, after his department was ordered by a regulator to release vital information from secret reports into claimant deaths. As chair of […]

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Image of front cover of The Department, showing a crinkled memo with the words 'Restricted - Policy. The Department. How a Violent Government Bureaucracy Killed Hundreds and Hid the Evidence. John Pring.' Next to the image is a red box with the following words in white: 'A very interesting book... a very important contribution to this whole debate' - Sir Stephen Timms, minister for social security and disability. plutobooks.com and the Pluto Press logo.

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Instagram, Facebook and TikTok fail to act on animations spreading hate and lies about PIP claimants

The Times blocks DNS from raising concerns with its readers about DWP deaths, in response to Burnham ‘welfare inquiry’ article

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Image of front cover of The Department, showing a crinkled memo with the words 'Restricted - Policy. The Department. How a Violent Government Bureaucracy Killed Hundreds and Hid the Evidence. John Pring.' Next to the image is a red box with the following words in white: 'A very interesting book... a very important contribution to this whole debate' - Sir Stephen Timms, minister for social security and disability. plutobooks.com and the Pluto Press logo.

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