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You are here: Home / Archives for Southern

Southern

Rail companies are using access stats from mystery shoppers who pretend to be disabled

By John Pring on 9th May 2024 Category: Transport

Rail companies are using access stats from mystery shoppers who pretend to be disabled
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Rail companies are using evidence on the accessibility of their rail services that has come from “mystery shopping” exercises carried out by freelance workers pretending to be disabled, Disability News Service can reveal. Analysis of assignments offered by a market research […]

Rail operator admits breaching Equality Act on access for more than a decade

By John Pring on 8th September 2022 Category: Transport

Rail operator admits breaching Equality Act on access for more than a decade
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The UK’s largest rail operator has admitted that it has been breaching access laws for more than 10 years across large parts of its rail network, a leaked document has revealed. The Govia Thameslink Railway (GTR) document shows the company* has […]

Regulator to probe rail industry body’s ‘discriminatory’ actions during Storm Eunice

By John Pring on 31st March 2022 Category: Transport

Regulator to probe rail industry body’s ‘discriminatory’ actions during Storm Eunice
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The rail regulator is investigating why an industry body appears to have tried to ensure all assisted travel bookings for disabled passengers were cancelled during Storm Eunice in February. Even though many rail services continued through the storm on 18 February, […]

Train company pays £17,000 after repeatedly leaving disabled woman stranded

By John Pring on 11th March 2021 Category: Transport

Train company pays £17,000 after repeatedly leaving disabled woman stranded
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A disabled woman who was left stranded on trains and station platforms more than 30 times by a rail company has been awarded compensation of £17,000. Southern admitted repeatedly failing to deal ­­with the discrimination Sam Jennings was facing, even after […]

TUC Disabled Workers’ Conference: ‘Discriminatory train firm should be stripped of franchise’

By John Pring on 31st May 2018 Category: Transport

TUC Disabled Workers’ Conference: ‘Discriminatory train firm should be stripped of franchise’
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A train company which issued discriminatory guidance to its station staff should be stripped of its rail franchise, say disabled trade unionists. The TUC Disabled Workers’ Conference in Bournemouth – attended by representatives of 22 unions – heard from a string […]

Industry and government fight over blame for damage to ‘turn up and go’ rail rights

By John Pring on 15th December 2016 Category: Transport

Industry and government fight over blame for damage to ‘turn up and go’ rail rights
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Staffing cuts across the rail industry – forced on train companies by the government – are damaging the rights of disabled passengers to catch trains without having to book assistance in advance, according to campaigners. The user-led accessible transport charity Transport […]

Southern’s rail plans will breach Equality Act, says disabled access expert

By John Pring on 8th September 2016 Category: Transport

Southern’s rail plans will breach Equality Act, says disabled access expert
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Plans by an under-fire rail company to change the way it staffs its trains will lead to “unacceptable” and repeated breaches of the Equality Act by denying disabled passengers the support they need to travel, it has been claimed. Southern – […]

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Latest Stories

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Minister finally admits that working-age benefits spending is stable, despite months of ‘spiralling’ claims

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