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You are here: Home / Archives for ticket office closures

ticket office closures

Call for Transport for London transparency over secret ticket office closure references

By John Pring on 20th November 2025 Category: Transport

Call for Transport for London transparency over secret ticket office closure references
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London’s transport authority is refusing to provide details of how it could potentially close nearly every ticket office along the new Elizabeth line cross-capital rail system. The Elizabeth Line only opened three years ago but extracts from a contract – seen […]

Fresh fears over ticket office closures, after concerns raised in Newcastle and London

By John Pring on 11th September 2025 Category: Transport

Fresh fears over ticket office closures, after concerns raised in Newcastle and London
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Disabled activists and allies who fought off rail industry plans to shut hundreds of ticket offices across England two years ago say they fear train companies are quietly finding new ways to push through closures. They spoke out this week after […]

Rail company cuts ticket office hours, just a year after national closure programme was abandoned

By John Pring on 14th November 2024 Category: Transport

Rail company cuts ticket office hours, just a year after national closure programme was abandoned
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A train company has planned partial closures of 14 ticket offices across its network by “stealth”, say campaigners, a year after the rail industry was forced to back down over plans to shut nearly 1,000 of them across England. Disabled campaigners […]

Government ‘smokescreen’ prevents release of crucial ticket office information

By John Pring on 18th January 2024 Category: Transport

Government ‘smokescreen’ prevents release of crucial ticket office information
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The government has refused to release its assessment of how plans to close nearly 1,000 ticket offices across England would have affected disabled people and other groups protected under the Equality Act, even though those proposals have now been abandoned. The […]

Watchdog appears set to approve mass ticket office closures

By John Pring on 14th September 2023 Category: Transport

Watchdog appears set to approve mass ticket office closures
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One of the two watchdogs tasked with running the huge public consultation on proposals to shut hundreds of rail ticket offices appears to have suggested to MPs that it will probably approve many of the planned closures. Transport Focus appears set […]

‘We don’t trust government to listen to ticket office consultation,’ MPs are told

By John Pring on 14th September 2023 Category: Transport

‘We don’t trust government to listen to ticket office consultation,’ MPs are told
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A disabled people’s organisation has told MPs it does not trust the government to listen to the hundreds of thousands of concerns raised during a consultation on proposals to close hundreds of rail ticket offices. Members of the Commons transport committee […]

New evidence shows government is ‘sacrificing’ right to ‘turn up and go’

By John Pring on 17th August 2023 Category: Transport

New evidence shows government is ‘sacrificing’ right to ‘turn up and go’
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New evidence about the closure of hundreds of ticket offices shows the government is “sacrificing” disabled people’s right to enjoy spontaneous travel on the rail network, says a leading campaigner. A detailed government questionnaire that rail companies must fill in as […]

Right to ‘turn up and go’ for disabled rail passengers ‘under serious threat’

By John Pring on 10th August 2023 Category: Transport

Right to ‘turn up and go’ for disabled rail passengers ‘under serious threat’
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The right of disabled people to enjoy spontaneous travel on the rail network is under “serious threat” because of the planned closure of nearly 1,000 ticket offices across England, campaigners warned this week. One disabled activist warned that the time for […]

Ticket office closures ‘could lead to huge price hikes’ for disabled Londoners

By John Pring on 10th August 2023 Category: Transport

Ticket office closures ‘could lead to huge price hikes’ for disabled Londoners
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Tens of thousands of disabled people could face a huge increase in rail fares for many of their journeys outside London, if government-backed plans to close ticket offices across England are approved, campaigners have warned. The research by the Association of […]

Ticket office closures will cut support for disabled rail passengers, papers show

By John Pring on 13th July 2023 Category: Transport

Ticket office closures will cut support for disabled rail passengers, papers show
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A government-backed programme to close most ticket offices across the country will lead to a significant fall in the number of staff available to support disabled passengers, analysis of consultation documents has shown. Several of the documents published last week by […]

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Image of front cover of The Department, showing a crinkled memo with the words 'Restricted - Policy. The Department. How a Violent Government Bureaucracy Killed Hundreds and Hid the Evidence. John Pring.' Next to the image is a red box with the following words in white: 'A very interesting book... a very important contribution to this whole debate' - Sir Stephen Timms, minister for social security and disability. plutobooks.com and the Pluto Press logo.

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