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You are here: Home / Archives for Wilson James

Wilson James

Passenger assistance at Heathrow is ‘an absolute shambles’, say cabin crew

By John Pring on 14th July 2022 Category: Transport

Passenger assistance at Heathrow is ‘an absolute shambles’, say cabin crew
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British Airways cabin crew who work on flights in and out of Heathrow say that passenger assistance services at the airport are an “absolute shambles”, with waits of up to 90 minutes for disabled passengers left waiting to leave their planes. […]

Airports and regulators under pressure to act over repeated discrimination

By John Pring on 7th July 2022 Category: Transport

Airports and regulators under pressure to act over repeated discrimination
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UK airports and regulators are under pressure to act over the repeated discrimination faced by disabled air passengers, after two prominent campaigners were failed by assistance services within 24 hours last week. Mike Smith, the equality watchdog’s former disability commissioner, was […]

It’s ‘unfair’ to say our accessible transport strategy is failing, says government

By John Pring on 23rd June 2022 Category: Transport

It’s ‘unfair’ to say our accessible transport strategy is failing, says government
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The Department for Transport (DfT) has said it is “unfair” to suggest that the government’s accessible transport strategy is failing, despite three high-profile incidents involving disabled air and rail passengers last week. In one incident, a disabled passenger in his 80s […]

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Latest Stories

Government’s long-awaited accessible housing plan ‘does not go far enough’

Government’s advisers say ministers’ plans will not deliver an accessible railway

Thousands of disabled customers waiting months for cars, Motability admits

Commission ‘will hold government to account over pandemic failures’

Grenfell: Court challenge for Home Office over rejection of evacuation policy

More than half of care homes inspected are failing, says regulator

MPs’ silence on deaths evidence ‘shows they have abandoned benefit claimants’

Staff levels ‘completely inadequate’ for rail access, say government advisers

Watchdog threatens government with legal action over ‘unacceptable’ detentions

Benefit claimants back up MP’s claims of assessment secret tricks

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