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You are here: Home / Archives for Capita

Capita

DWP refuses to release PIP assessment audit that followed death or serious harm of ‘Customer 23’

By John Pring on 16th April 2026 Category: Benefits and Poverty

DWP refuses to release PIP assessment audit that followed death or serious harm of ‘Customer 23’
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The government is facing accusations of a cover-up after refusing to release a report that examined the quality of personal independence payment (PIP) assessments, following a sub-standard test linked to the death or serious harm suffered by a disabled claimant. The […]

One in five assessors have not had vital safeguarding training, despite years of DWP deaths

By John Pring on 12th February 2026 Category: Benefits and Poverty

One in five assessors have not had vital safeguarding training, despite years of DWP deaths
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One in five staff employed by contractors who carry out disability benefit assessments on the government’s behalf have not had vital safeguarding training, MPs have been told, despite years of deaths and serious harm linked to the tests. Members of the […]

Tory minister chose Capita director to carry out secret review of DWP deaths

By John Pring on 7th August 2025 Category: Benefits and Poverty

Tory minister chose Capita director to carry out secret review of DWP deaths
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A Conservative peer was commissioned to examine how the Department for Work and Pensions (DWP) dealt with reports of claimant suicides linked to DWP, even though she was a director of a company closely connected to one of those deaths. Baroness […]

Tory peer wrote secret report calling for DWP to reduce suicides and other ‘very bad cases’

By John Pring on 7th August 2025 Category: Benefits and Poverty

Tory peer wrote secret report calling for DWP to reduce suicides and other ‘very bad cases’
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A secret report written by a Conservative peer called for the Department for Work and Pensions (DWP) to reduce the number of suicides of benefit claimants and other “very bad cases” linked to the department’s actions. The Complaints, Suicides and Other […]

Capita admits sending recording of assessment to wrong claimant

By John Pring on 15th February 2024 Category: Benefits and Poverty

Capita admits sending recording of assessment to wrong claimant
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A controversial outsourcing company is facing questions over its data security procedures after it admitted sending a recording of a disabled woman being assessed for a disability benefit to another claimant. Capita, which has faced repeated criticism over the last decade […]

Contracts reveal how companies should carry out benefit assessments over the next five years

By John Pring on 8th February 2024 Category: Benefits and Poverty

Contracts reveal how companies should carry out benefit assessments over the next five years
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Key details reveal how four private sector providers have been told to carry out health and disability benefit assessments over the next five years, after being awarded £2.8 billion-worth of contracts by the Department for Work and Pensions (DWP). The contracts […]

‘Overwhelmed’ claimant admits chemical weapon charge after jobcentre suicide attempt

By John Pring on 21st December 2023 Category: Benefits and Poverty

‘Overwhelmed’ claimant admits chemical weapon charge after jobcentre suicide attempt
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A disabled man who swallowed poison in a jobcentre in an attempt to take his own life, after becoming “overwhelmed” by the harmful actions of the Department for Work and Pensions (DWP), has pleaded guilty to possessing a chemical weapon. David […]

Atos ‘is left with blood on its hands’ after DWP calls time on its 20 years of assessments

By John Pring on 19th October 2023 Category: Benefits and Poverty

Atos ‘is left with blood on its hands’ after DWP calls time on its 20 years of assessments
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Two disabled campaigners whose brothers’ deaths were closely linked to the actions of the outsourcing company Atos have welcomed the announcement that its 20 years of carrying out disability assessments for the government will end next year. From September next year, […]

DWP hands hundreds of millions more to firms linked to claimant deaths… but not Atos

By John Pring on 1st June 2023 Category: Benefits and Poverty

DWP hands hundreds of millions more to firms linked to claimant deaths… but not Atos
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The government has awarded five-year disability assessment contracts worth more than £560 million to the outsourcing giant Capita, on the same day that a safeguarding review linked the company to the death of a young disabled mum. Last week, the safeguarding […]

Disabled mum took her own life after actions of DWP and Capita ‘magnified’ anxiety

By John Pring on 25th May 2023 Category: Benefits and Poverty

Disabled mum took her own life after actions of DWP and Capita ‘magnified’ anxiety
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A young disabled mother who took her own life had been left with stress and “debilitating anxiety” by the actions of the Department for Work and Pensions (DWP) and its contractor Capita, an inquiry has found. A safeguarding adults review into […]

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Image of front cover of The Department, showing a crinkled memo with the words 'Restricted - Policy. The Department. How a Violent Government Bureaucracy Killed Hundreds and Hid the Evidence. John Pring.' Next to the image is a red box with the following words in white: 'A very interesting book... a very important contribution to this whole debate' - Sir Stephen Timms, minister for social security and disability. plutobooks.com and the Pluto Press logo.

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Image of front cover of The Department, showing a crinkled memo with the words 'Restricted - Policy. The Department. How a Violent Government Bureaucracy Killed Hundreds and Hid the Evidence. John Pring.' Next to the image is a red box with the following words in white: 'A very interesting book... a very important contribution to this whole debate' - Sir Stephen Timms, minister for social security and disability. plutobooks.com and the Pluto Press logo.

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