The new minister for disabled people has brought forward plans to roll out the government’s new disability benefit to those with the highest support needs despite continuing lengthy delays for thousands of claimants. The Department for Work and Pensions had been […]
Capita
Capita hands its receptionists ‘overbooking scripts’ after new PIP crisis
Delivery of the government’s new disability benefit appears to have been plunged back into crisis, after reception staff were sent scripts telling them how to explain to benefit claimants why their appointments have been cancelled. Disabled people across the country are […]
IDS breaks pledge on PIP waiting-times, as tens of thousands still queue for months
Government ministers have broken their high-profile promise to slash all waiting-times for the new disability benefit to less than four months. The Department for Work and Pensions (DWP) refused to comment yesterday (Thursday) on the broken promise that – by the […]
Capita ready to dump scores of assessors after ‘cutting PIP backlog’
One of the two outsourcing giants that won contracts to assess people for the government’s new disability benefit could make a fifth of its assessment staff redundant, months after recruiting them to clear a huge claims backlog. Capita has about 400 […]
National DPO criticised over Maximus ‘fitness for work’ agreement
A national disabled people’s organisation has defended its decision to agree to work with the controversial US company handed a government contract to assess disabled people’s “fitness for work”. Disability Rights UK (DR UK) is set to provide disability equality training […]