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The government and one of its state-owned rail operators are refusing to say how many stations will be able to provide level boarding for disabled passengers, following a decision to lease 29 new battery-electric trains. The announcement by state-owned TransPennine Express […]
Network Rail is being questioned again over its failure to provide funding to ensure the accessibility of new infrastructure, after it claimed it could not afford to ensure a new footbridge would be accessible to people with mobility impairments. The bridge […]
An exhibition that will travel the country to celebrate the “past, present and future” of the railways will be inaccessible to many disabled people who use mobility scooters, because Network Rail has used carriages that are more than 30 years old. […]
Network Rail’s decision to spend nearly £8 million building a new footbridge that will be inaccessible to many disabled people has been labelled an “appalling contradiction” of the government’s commitment to improving the accessibility of the public transport system. The footbridge […]
A disabled activist has won praise for a successful two-year plan that has exposed the “ridiculously-low” awards handed out by the Rail Ombudsman to disabled passengers. Doug Paulley’s efforts have led to the ombudsman issuing what appears to be its highest-ever […]
The £1.3 billion redevelopment of an iconic cultural venue has failed to ensure step-free access at its neighbouring rail station, in a “slap in the face” to disabled visitors, staff and local residents. Millions of people every year are likely to […]
Disabled campaigners have questioned the government’s decision to appoint a senior rail executive as one of its new disability and access ambassadors. Alison Smith, the accessibility and inclusion lead for the Great British Railways Transition Team, who previously had a similar […]
A judge has ordered Network Rail to compensate an access campaigner who was abandoned in a waiting-area after booking assistance at a station known among disabled passengers for providing the country’s worst assisted travel service. Euston, the gateway for services from […]
Both the government and Network Rail have refused to say what will happen to £65 million of funding that was allocated to improving access at rail stations over the last five years, but was never spent. Disability News Service (DNS) revealed […]
Network Rail has today apologised after admitting that it failed to spend £65 million of funding allocated to improving access at rail stations. The admission came after Disability News Service (DNS) secured figures through a freedom of information request which showed […]