the country's only news agency specialising in disability issues
A train company has planned partial closures of 14 ticket offices across its network by “stealth”, say campaigners, a year after the rail industry was forced to back down over plans to shut nearly 1,000 of them across England. Disabled campaigners […]
Transport bodies planning station upgrades could take easy steps that would allow them to take greater account of accessibility when deciding where to invest, new research commissioned by disabled people has shown. The research, published yesterday (Wednesday) by the disabled-led campaigning […]
Labour’s rail minister had made a series of promises that could see “the beginning of the end” of sub-standard assistance for disabled passengers on the railway, following lobbying by two disabled peers. Lord Hendy, former chair of Network Rail, told the […]
A wheelchair-user was left “humiliated” after a coach driver refused to allow him to board his vehicle, and then told him he was a “liability” and “banned” because he had previously complained about discrimination and safety issues. Arriva Midlands has already […]
A government department has blamed the pandemic for a five-year delay in publishing a report that suggested major changes to the public transport system would be needed to address the barriers faced by disabled people with invisible impairments. The report by […]
A judge has ordered Network Rail to compensate an access campaigner who was abandoned in a waiting-area after booking assistance at a station known among disabled passengers for providing the country’s worst assisted travel service. Euston, the gateway for services from […]
An “eye-opening” report has called for action to address the “inconsistent, unpredictable and sometimes inaccessible services” that disabled bus passengers have to put up with. The report is based on research that aimed to understand the main challenges faced by different […]
Both the government and Network Rail have refused to say what will happen to £65 million of funding that was allocated to improving access at rail stations over the last five years, but was never spent. Disability News Service (DNS) revealed […]
Accessibility standards at airports across the UK have slumped over the last year – and in comparison with pre-pandemic levels – despite the regulator claiming they have improved. The UK Civil Aviation Authority (CAA) issued an annual report yesterday (Wednesday) that […]
Network Rail has today apologised after admitting that it failed to spend £65 million of funding allocated to improving access at rail stations. The admission came after Disability News Service (DNS) secured figures through a freedom of information request which showed […]