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You are here: Home / Archives for Rail Delivery Group

Rail Delivery Group

Rail company’s ‘stealth’ ticket office cuts plan is ‘unforgivable’ and ‘horrendous’

By John Pring on 21st November 2024 Category: Transport

Rail company’s ‘stealth’ ticket office cuts plan is ‘unforgivable’ and ‘horrendous’
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Disabled campaigners have described the decision of a publicly-owned rail company to carry out partial closures of ticket offices by “stealth” as “unforgivable” and “horrendous”. Their comments came as the rail regulator contacted Southeastern to ask how it would comply with […]

Government ‘smokescreen’ prevents release of crucial ticket office information

By John Pring on 18th January 2024 Category: Transport

Government ‘smokescreen’ prevents release of crucial ticket office information
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The government has refused to release its assessment of how plans to close nearly 1,000 ticket offices across England would have affected disabled people and other groups protected under the Equality Act, even though those proposals have now been abandoned. The […]

Rail industry unable to point to single train company ‘getting it right’ on access

By John Pring on 23rd November 2023 Category: Transport

Rail industry unable to point to single train company ‘getting it right’ on access
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Senior figures in the rail industry have been unable to point to a single train company that is even close to “getting it right” when it comes to providing an accessible service to disabled passengers. Iain Stewart, the Conservative chair of […]

Ministers and train firms refuse to rule out future ticket office closures, despite climbdown

By John Pring on 2nd November 2023 Category: Transport

Ministers and train firms refuse to rule out future ticket office closures, despite climbdown
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The government and train operating companies have refused to rule out further attempts to close rail ticket offices across the country, despite ministers scrapping proposals to shut nearly 1,000 of them across England. Transport secretary Mark Harper this week reversed the […]

Disabled campaigners celebrate ‘bittersweet’ ticket office victory

By John Pring on 2nd November 2023 Category: Transport

Disabled campaigners celebrate ‘bittersweet’ ticket office victory
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Disabled activists and disabled people’s organisations (DPOs) have been celebrating this week after a four-month campaign forced the government to abandon plans it had previously backed to close nearly 1,000 rail ticket offices across England. Transport secretary Mark Harper announced on […]

Watchdog appears set to approve mass ticket office closures

By John Pring on 14th September 2023 Category: Transport

Watchdog appears set to approve mass ticket office closures
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One of the two watchdogs tasked with running the huge public consultation on proposals to shut hundreds of rail ticket offices appears to have suggested to MPs that it will probably approve many of the planned closures. Transport Focus appears set […]

Right to ‘turn up and go’ for disabled rail passengers ‘under serious threat’

By John Pring on 10th August 2023 Category: Transport

Right to ‘turn up and go’ for disabled rail passengers ‘under serious threat’
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The right of disabled people to enjoy spontaneous travel on the rail network is under “serious threat” because of the planned closure of nearly 1,000 ticket offices across England, campaigners warned this week. One disabled activist warned that the time for […]

Ticket office closures ‘could lead to huge price hikes’ for disabled Londoners

By John Pring on 10th August 2023 Category: Transport

Ticket office closures ‘could lead to huge price hikes’ for disabled Londoners
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Tens of thousands of disabled people could face a huge increase in rail fares for many of their journeys outside London, if government-backed plans to close ticket offices across England are approved, campaigners have warned. The research by the Association of […]

Ticket office closures could stop disabled fans attending live sport

By John Pring on 3rd August 2023 Category: Transport

Ticket office closures could stop disabled fans attending live sport
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A letter signed by nearly 40 disabled supporters’ associations has warned the government that plans to close nearly 1,000 ticket offices across England could cause many disabled fans to stop attending live sports events. The letter from disabled-led charity Level Playing […]

Pressure mounts on ministers and rail companies over ticket office closures

By John Pring on 20th July 2023 Category: Transport

Pressure mounts on ministers and rail companies over ticket office closures
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Pressure is mounting on Conservative ministers and train companies over their plans to close nearly 1,000 rail ticket offices, after the Scottish government’s advisers on accessible transport described the proposals as “entirely unacceptable”. The equality and human rights watchdog is also […]

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