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You are here: Home / Archives for Serco

Serco

Contracts reveal how companies should carry out benefit assessments over the next five years

By John Pring on 8th February 2024 Category: Benefits and Poverty

Contracts reveal how companies should carry out benefit assessments over the next five years
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Key details reveal how four private sector providers have been told to carry out health and disability benefit assessments over the next five years, after being awarded £2.8 billion-worth of contracts by the Department for Work and Pensions (DWP). The contracts […]

Protesters say ‘obscene’ profits from ‘inhuman’ asylum housing conditions must end

By John Pring on 7th December 2023 Category: Housing

Protesters say ‘obscene’ profits from ‘inhuman’ asylum housing conditions must end
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Disabled refugees and allies have protested outside the Home Office at the “inhuman” treatment that disabled people seeking asylum receive from private sector companies paid to provide their accommodation. The protest called for an end to the “obscene profits” made by […]

Activists raise concerns over human rights record of company that ousted Atos

By John Pring on 26th October 2023 Category: Benefits and Poverty

Activists raise concerns over human rights record of company that ousted Atos
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Disabled activists have raised concerns about the human rights record of the outsourcing company that defeated Atos in the battle for a multi-million-pound disability benefits assessment contract. Disability News Service (DNS) reported last week that the government decision to award Serco […]

DWP tried to prevent Atos winning £338m assessment contract, court documents suggest

By John Pring on 10th August 2023 Category: Benefits and Poverty

DWP tried to prevent Atos winning £338m assessment contract, court documents suggest
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The Department for Work and Pensions (DWP) tried to prevent its most controversial private sector contractor winning a five-year £338 million contract to provide disability benefit assessments, court documents suggest. Most of the successful bidders for five regional contracts to provide […]

DWP snubs coroner’s call for change after severely-ill patient was told to visit jobcentre

By John Pring on 24th February 2022 Category: Benefits and Poverty

DWP snubs coroner’s call for change after severely-ill patient was told to visit jobcentre
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The Department for Work and Pensions (DWP) has refused to “make any changes”, despite admitting that a disabled patient was told to leave hospital to visit a jobcentre when he was severely ill with a condition that later killed him. The […]

More than £100 million in public funding… and no accessible showers

By John Pring on 9th May 2019 Category: Transport

More than £100 million in public funding… and no accessible showers
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A train company that has received more than £100 million in public subsidies to pay for new carriages for a sleeper service from Scotland to London has failed to provide any accessible on-board showers, even though it is providing such facilities […]

PIP computer system crashes again… twice

By John Pring on 18th August 2016 Category: Benefits and Poverty

PIP computer system crashes again… twice
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Problems with the flawed computer system used to deal with claims for the government’s new disability benefit have left hundreds of callers stuck in lengthy telephone queues. The system used for new personal independence payment (PIP) claims has crashed twice in […]

PIP system crashes again… twice… but DWP still blames ‘technical glitches’

By John Pring on 19th May 2016 Category: Benefits and Poverty

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The computer system used for new personal independence payment (PIP) claims has crashed twice in a week, just days after the Department for Work and Pensions (DWP) insisted it was “working as it should”. On both occasions, last Wednesday (11 May) […]

‘Appallingly bad’ software may cause lost PIP letters, says whistleblower

By John Pring on 5th May 2016 Category: Benefits and Poverty

‘Appallingly bad’ software may cause lost PIP letters, says whistleblower
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Vital letters that tell disabled people they have to transfer to the government’s new disability benefit are being lost in the system, leading to them losing financial support for months on end, according to a whistleblower. Rebecca*, who has asked to […]

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