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A train company that has received more than £100 million in public subsidies to pay for new carriages for a sleeper service from Scotland to London has failed to provide any accessible on-board showers, even though it is providing such facilities […]
Problems with the flawed computer system used to deal with claims for the government’s new disability benefit have left hundreds of callers stuck in lengthy telephone queues. The system used for new personal independence payment (PIP) claims has crashed twice in […]
The computer system used for new personal independence payment (PIP) claims has crashed twice in a week, just days after the Department for Work and Pensions (DWP) insisted it was “working as it should”. On both occasions, last Wednesday (11 May) […]
Vital letters that tell disabled people they have to transfer to the government’s new disability benefit are being lost in the system, leading to them losing financial support for months on end, according to a whistleblower. Rebecca*, who has asked to […]