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You are here: Home / Archives for Transport Focus

Transport Focus

Rail sector’s ‘scandalous’ failure to use accessible travel data from huge and unique ticket office consultation

By John Pring on 30th April 2026 Category: Transport

Rail sector’s ‘scandalous’ failure to use accessible travel data from huge and unique ticket office consultation
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The rail sector has been accused of a “scandalous” failure to take advantage of the “rich and important” data from a unique mass public consultation that heard from many tens of thousands of disabled rail passengers. Transport Focus was one of […]

Ministers and train firms refuse to rule out future ticket office closures, despite climbdown

By John Pring on 2nd November 2023 Category: Transport

Ministers and train firms refuse to rule out future ticket office closures, despite climbdown
Listen

The government and train operating companies have refused to rule out further attempts to close rail ticket offices across the country, despite ministers scrapping proposals to shut nearly 1,000 of them across England. Transport secretary Mark Harper this week reversed the […]

Disabled campaigners celebrate ‘bittersweet’ ticket office victory

By John Pring on 2nd November 2023 Category: Transport

Disabled campaigners celebrate ‘bittersweet’ ticket office victory
Listen

Disabled activists and disabled people’s organisations (DPOs) have been celebrating this week after a four-month campaign forced the government to abandon plans it had previously backed to close nearly 1,000 rail ticket offices across England. Transport secretary Mark Harper announced on […]

Watchdog appears set to approve mass ticket office closures

By John Pring on 14th September 2023 Category: Transport

Watchdog appears set to approve mass ticket office closures
Listen

One of the two watchdogs tasked with running the huge public consultation on proposals to shut hundreds of rail ticket offices appears to have suggested to MPs that it will probably approve many of the planned closures. Transport Focus appears set […]

‘We don’t trust government to listen to ticket office consultation,’ MPs are told

By John Pring on 14th September 2023 Category: Transport

‘We don’t trust government to listen to ticket office consultation,’ MPs are told
Listen

A disabled people’s organisation has told MPs it does not trust the government to listen to the hundreds of thousands of concerns raised during a consultation on proposals to close hundreds of rail ticket offices. Members of the Commons transport committee […]

Government refuses to reveal equality impact of ticket office closures

By John Pring on 7th September 2023 Category: Transport

Government refuses to reveal equality impact of ticket office closures
Listen

The government has refused to release its own analysis of how the proposed closure of nearly 1,000 rail ticket offices will impact on disabled people and other groups protected under the Equality Act. On the day before the end of a […]

New evidence shows government is ‘sacrificing’ right to ‘turn up and go’

By John Pring on 17th August 2023 Category: Transport

New evidence shows government is ‘sacrificing’ right to ‘turn up and go’
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New evidence about the closure of hundreds of ticket offices shows the government is “sacrificing” disabled people’s right to enjoy spontaneous travel on the rail network, says a leading campaigner. A detailed government questionnaire that rail companies must fill in as […]

Analysis of ticket office documents shows impact of closures would be ‘disastrous’

By John Pring on 27th July 2023 Category: Transport

Analysis of ticket office documents shows impact of closures would be ‘disastrous’
Listen

Detailed evidence prepared by disabled campaigners shows the “disastrous” impact that proposals to close hundreds of ticket offices across England would have on disabled rail passengers. In a 13,000-word letter, they describe how the details within proposals published by 16 train […]

Two-thirds of disabled passengers face at least one problem when travelling by rail

By John Pring on 11th July 2019 Category: Transport

Two-thirds of disabled passengers face at least one problem when travelling by rail
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Two-thirds of disabled passengers experience at least one problem when travelling by rail, according to research commissioned by the government. The research was carried out in 2017 but was only published this week when the Department for Transport (DfT) marked a […]

Action needed to make major roads more accessible, says watchdog

By John Pring on 29th November 2018 Category: Transport

Action needed to make major roads more accessible, says watchdog
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A transport watchdog is calling for action to make the network of major roads across England more accessible to disabled drivers and passengers. A new Transport Focus report, An Accessible Road Network?, centres mainly on the barriers disabled people face in […]

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