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The government has been accused of an “outrageous” failure to listen to disabled campaigners and allies who have been calling for ministers to include far stronger measures on accessibility and disability rights in their railways bill. The bill finished its passage […]
A devastated disabled woman had her Motability vehicle taken away after failing to respond to letters and emails that ordered her to sign up to the flawed Drive Smart programme, even though the scheme had been suspended. Hibah Abdi, who used […]
Disabled campaigners have welcomed Motability’s decision to suspend a controversial programme that uses technology to monitor how its customers are driving, but they have also called for it to scrap other damaging changes that remain in place. There are also concerns […]
The rail sector has been accused of a “scandalous” failure to take advantage of the “rich and important” data from a unique mass public consultation that heard from many tens of thousands of disabled rail passengers. Transport Focus was one of […]
Disabled passengers appear to be broadly satisfied with the accessibility of ferry and cruise ships, according to the results of a government survey. The latest survey, carried out in 2024, shows that 88 per cent of disabled passengers who received assistance […]
More than 50 disabled people have had to hand back their Motability vehicles since the company introduced a controversial and “discriminatory” new scheme that monitors how safely its customers are driving. Figures released to Disability News Service last night (Wednesday) show […]
Hundreds of disabled people have expressed anger and alarm over multiple aspects of the “punitive, discriminatory” changes that are being introduced to the Motability scheme. They responded on social media to coverage in Disability News Service (DNS) of government tax changes […]
Disabled customers have called on Motability to pause a “discriminatory” scheme that monitors how they drive, until it is accurate and fit for purpose. They say the design of the Drive Smart scheme – which now applies to all under-30s and […]
A Motability customer has launched a legal action against the Treasury over budget measures that he says will put at risk the mobility “lifeline” the scheme provides to disabled people. Charlie Proctor, from Dorset, sent a legal letter to the Treasury […]
An “absolutely awful” mobile phone app that helps the Motability scheme monitor the driving behaviour of increasing numbers of disabled people is securing overwhelmingly poor reviews from its customers. The Drive Smart scheme, which launched last August, allows Motability Operations to […]