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British Airways cabin crew who work on flights in and out of Heathrow say that passenger assistance services at the airport are an “absolute shambles”, with waits of up to 90 minutes for disabled passengers left waiting to leave their planes. […]
An audit for the rail regulator has found failings in the accessibility information provided by a train operator in all but one of 32 stations that were inspected, according to a new report. The audit, commissioned by the Office of Rail […]
UK airports and regulators are under pressure to act over the repeated discrimination faced by disabled air passengers, after two prominent campaigners were failed by assistance services within 24 hours last week. Mike Smith, the equality watchdog’s former disability commissioner, was […]
Plans to widen the ultra-low emission zone (ULEZ) in the capital will discriminate against tens of thousands of disabled Londoners and cause significant harm to many of them, a senior representative of the mayor of London has been told. Disabled people’s […]
Under-fire transport secretary Grant Shapps is refusing to say if he will apologise after misleading MPs about the government’s progress in installing life-saving tactile paving on railway platforms across the country. Shapps is already at the centre of a fierce political […]
Parts of the rail network are set to become even more inaccessible to many disabled people if the government presses ahead with proposals to close all ticket offices in England, campaigners have warned. The Sunday Times reported this week that plans […]
The Department for Transport (DfT) has said it is “unfair” to suggest that the government’s accessible transport strategy is failing, despite three high-profile incidents involving disabled air and rail passengers last week. In one incident, a disabled passenger in his 80s […]
Campaigners have warned the government of the vital importance of choosing a disabled person to head its influential committee of advisers on accessible transport. The warning comes as the committee is set to assume an important new role as part of […]
A disabled artist is being forced to pay hundreds of pounds in clean air zone fines every month because of her council’s refusal to make reasonable adjustments for her fluctuating health conditions. Shiva Page fears she will have to give up […]
Disabled campaigners were this week marking the long-awaited opening of London’s new Crossrail scheme by celebrating their historic success in forcing the authorities to provide step-free access to all 41 of its stations. But they have also warned that a proposed […]