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Both the government and Network Rail have refused to say what will happen to £65 million of funding that was allocated to improving access at rail stations over the last five years, but was never spent. Disability News Service (DNS) revealed […]
Accessibility standards at airports across the UK have slumped over the last year – and in comparison with pre-pandemic levels – despite the regulator claiming they have improved. The UK Civil Aviation Authority (CAA) issued an annual report yesterday (Wednesday) that […]
Network Rail has today apologised after admitting that it failed to spend £65 million of funding allocated to improving access at rail stations. The admission came after Disability News Service (DNS) secured figures through a freedom of information request which showed […]
A disabled man claims he was left with a broken ankle and two broken wrists after a bus company’s drivers repeatedly failed to strap him into a wheelchair space properly over the course of two years. Charley Jonstone-Brent, from Coventry, says […]
The new government has refused to say if it will introduce laws aimed at improving protection for disabled air passengers, after a powerful new documentary exposed the repeated discrimination they face. Sophie Morgan’s Fight to Fly, broadcast on Monday by Channel […]
Network Rail has delayed releasing figures until after the general election that would have shown how much funding the government has allocated to improve access at train stations. The delay means it will not be possible to hold the government to […]
The government is to investigate claims that rail companies are using “mystery shoppers” who are pretending to be disabled as a way of providing data on the accessibility of their services. One campaigner said the concerns could have “huge consequences” for […]
Rail companies are using evidence on the accessibility of their rail services that has come from “mystery shopping” exercises carried out by freelance workers pretending to be disabled, Disability News Service can reveal. Analysis of assignments offered by a market research […]
Figures passed to the rail regulator by train companies have repeatedly inflated the success of the industry’s pre-booked passenger assistance service, potentially adding weight to the push to close ticket offices and cut station staff. The data showed the number of […]
The government’s advisers on accessible transport have been fiercely criticised for a half-hearted and “meaningless” response to the government’s planned rail reforms. In response to a call for evidence on the draft rail reform bill, the government’s independent advisers on accessible […]