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Disabled campaigners have questioned the government’s decision to appoint a senior rail executive as one of its new disability and access ambassadors. Alison Smith, the accessibility and inclusion lead for the Great British Railways Transition Team, who previously had a similar […]
Disabled campaigners have described the decision of a publicly-owned rail company to carry out partial closures of ticket offices by “stealth” as “unforgivable” and “horrendous”. Their comments came as the rail regulator contacted Southeastern to ask how it would comply with […]
A train company has planned partial closures of 14 ticket offices across its network by “stealth”, say campaigners, a year after the rail industry was forced to back down over plans to shut nearly 1,000 of them across England. Disabled campaigners […]
Transport bodies planning station upgrades could take easy steps that would allow them to take greater account of accessibility when deciding where to invest, new research commissioned by disabled people has shown. The research, published yesterday (Wednesday) by the disabled-led campaigning […]
Labour’s rail minister had made a series of promises that could see “the beginning of the end” of sub-standard assistance for disabled passengers on the railway, following lobbying by two disabled peers. Lord Hendy, former chair of Network Rail, told the […]
A wheelchair-user was left “humiliated” after a coach driver refused to allow him to board his vehicle, and then told him he was a “liability” and “banned” because he had previously complained about discrimination and safety issues. Arriva Midlands has already […]
A government department has blamed the pandemic for a five-year delay in publishing a report that suggested major changes to the public transport system would be needed to address the barriers faced by disabled people with invisible impairments. The report by […]
A judge has ordered Network Rail to compensate an access campaigner who was abandoned in a waiting-area after booking assistance at a station known among disabled passengers for providing the country’s worst assisted travel service. Euston, the gateway for services from […]
An “eye-opening” report has called for action to address the “inconsistent, unpredictable and sometimes inaccessible services” that disabled bus passengers have to put up with. The report is based on research that aimed to understand the main challenges faced by different […]
A retired Paralympian has called for the charity that oversees the Motability scheme to use some of its huge financial reserves to allow more disabled people with high support needs to drive independently. Zoe Dunklin (pictured) believes that Motability Foundation’s policies […]