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Rail companies are using evidence on the accessibility of their rail services that has come from “mystery shopping” exercises carried out by freelance workers pretending to be disabled, Disability News Service can reveal. Analysis of assignments offered by a market research […]
The government and train operating companies have refused to rule out further attempts to close rail ticket offices across the country, despite ministers scrapping proposals to shut nearly 1,000 of them across England. Transport secretary Mark Harper this week reversed the […]
Tens of thousands of disabled people could face a huge increase in rail fares for many of their journeys outside London, if government-backed plans to close ticket offices across England are approved, campaigners have warned. The research by the Association of […]
Pressure is mounting on Conservative ministers and train companies over their plans to close nearly 1,000 rail ticket offices, after the Scottish government’s advisers on accessible transport described the proposals as “entirely unacceptable”. The equality and human rights watchdog is also […]
Disabled activists have launched a legal action against four train companies and a government minister over a series of “woefully inadequate” public consultations that will lead to the closure of nearly 1,000 rail ticket offices. Doug Paulley and Sarah Leadbetter, both […]
Disabled activists have vowed to fight back against government-backed plans for sweeping closures of ticket offices across England – including at some major city stations – with legal action now almost certain. Even ticket offices at major stations such as Euston […]
Disabled campaigners and allies have called for an “urgent intervention” from regulators to prevent the closure of nearly 1,000 rail ticket offices across England. In an open letter to the Office of Rail and Road (ORR) and the Equality and Human […]
The government’s accessible transport advisers have been told by a regulator that they have been behaving unlawfully for years by failing to publish controversial reports, minutes of key meetings and letters they have exchanged with ministers. Campaigners believe the Department for […]
The new chair of the committee that advises the government on accessible transport must stand up to ministers over their rail reforms and plans to close ticket offices and cut staff, say disabled campaigners. The Department for Transport (DfT) announced this […]
Campaigners have warned transport secretary Mark Harper that “discriminatory” plans to remove guards from trains, cut staff and close ticket offices will prevent many disabled passengers travelling on the rail network and put lives at risk. The National Federation of the […]