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You are here: Home / Archives for Civil Aviation Authority

Civil Aviation Authority

Government proposals ‘could make air travel easier for disabled passengers’

By John Pring on 3rd February 2022 Category: Transport

Government proposals ‘could make air travel easier for disabled passengers’
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New government proposals could finally make it easier for disabled air passengers to secure compensation for lost and damaged wheelchairs. Measures in the consultation on reforming air passenger rights* include several proposals that could improve the accessibility of air travel. The […]

More than half of disabled passengers still find air travel difficult, says regulator

By John Pring on 18th July 2019 Category: Transport

More than half of disabled passengers still find air travel difficult, says regulator
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More than half of passengers who describe themselves as having an impairment that limits their day-today activity find travelling by air difficult, according to a regulator’s annual report on access at the UK’s major airports. The Civil Aviation Authority’s (CAA) annual […]

Airline forced to apologise after charging woman for carer’s seat reservation

By John Pring on 11th April 2019 Category: Transport

Airline forced to apologise after charging woman for carer’s seat reservation
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An airline has been forced to apologise to a disabled woman after it charged her extra to reserve a seat next to her for her carer, and then refused to refund the charge. Helen Jenkins had informed Flybe when she was […]

Disabled peer calls for ‘heavy fines’ for air travel access failures

By John Pring on 6th December 2018 Category: Transport

Disabled peer calls for ‘heavy fines’ for air travel access failures
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A disabled crossbench peer has called on the government to start handing out “heavy fines” to the air travel industry when it fails to ensure that its services are accessible to disabled passengers. Baroness [Jane] Campbell asked the government on Monday […]

Disabled passengers question watchdog’s rosy view of airport assistance

By John Pring on 19th July 2018 Category: Transport

Disabled passengers question watchdog’s rosy view of airport assistance
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Disabled people who use UK airports have questioned a report which found significant improvement in the provision of assistance to passengers over the last year. The Civil Aviation Authority’s (CAA) third annual report into the assistance provided at the UK’s 30 […]

Admission by aviation regulator is latest step in assistance dogs aircraft battle

By John Pring on 22nd March 2018 Category: Transport

Admission by aviation regulator is latest step in assistance dogs aircraft battle
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The aviation regulator is being forced to change guidance that appears to discriminate against many disabled people who want to take their assistance dogs with them on commercial flights. Guidance issued through a safety notice by the Civil Aviation Authority (CAA) […]

Equality watchdog calls for court action over BA’s PA ticket ‘discrimination’

By John Pring on 22nd March 2018 Category: Transport

Equality watchdog calls for court action over BA’s PA ticket ‘discrimination’
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The equality watchdog has called for the courts to decide if airlines are discriminating against disabled people by refusing to allow them to make simple alterations to tickets bought for their personal assistants (PAs). The Equality and Human Rights Commission (EHRC) […]

Airlines have ‘moral duty’ on wheelchair damage

By John Pring on 16th June 2016 Category: Transport

Airlines have ‘moral duty’ on wheelchair damage
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The equality watchdog’s disability commissioner has told UK airlines to “show leadership” and promise to pay full compensation to disabled passengers whose mobility equipment is damaged in transit. Lord [Chris] Holmes spoke out after it emerged that airlines were still relying […]

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