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Disabled campaigners have welcomed a “fabulous” and “validating” report by MPs that calls on the government and industry to “urgently” recognise that the “regularity and severity” of public transport access failures is a human rights issue. The long-awaited report by the […]
A disabled activist has won praise for a successful two-year plan that has exposed the “ridiculously-low” awards handed out by the Rail Ombudsman to disabled passengers. Doug Paulley’s efforts have led to the ombudsman issuing what appears to be its highest-ever […]
A train company’s “action plan” to improve its much-criticised passenger assistance services has been given a lukewarm reception by disabled campaigners. The Office of Rail and Road, the rail regulator, has told Northern that its latest plan for improving the assistance […]
Disabled campaigners have questioned the government’s decision to appoint a senior rail executive as one of its new disability and access ambassadors. Alison Smith, the accessibility and inclusion lead for the Great British Railways Transition Team, who previously had a similar […]
Disabled activists have called on Labour ministers to reverse the position of the last government on adapting to climate change, following a high court setback. The high court ruled on Friday that the last government’s climate adaptation plan was lawful. Doug […]
A wheelchair-user was left “humiliated” after a coach driver refused to allow him to board his vehicle, and then told him he was a “liability” and “banned” because he had previously complained about discrimination and safety issues. Arriva Midlands has already […]
A judge has ordered Network Rail to compensate an access campaigner who was abandoned in a waiting-area after booking assistance at a station known among disabled passengers for providing the country’s worst assisted travel service. Euston, the gateway for services from […]
A disabled man claims he was left with a broken ankle and two broken wrists after a bus company’s drivers repeatedly failed to strap him into a wheelchair space properly over the course of two years. Charley Jonstone-Brent, from Coventry, says […]
A disabled campaigner helped to challenge the new government in the high court this week over the impact of accelerating climate change, and its commitment to co-producing policy with disabled people and their organisations. Doug Paulley, and fellow disabled activist Kevin […]
Figures passed to the rail regulator by train companies have repeatedly inflated the success of the industry’s pre-booked passenger assistance service, potentially adding weight to the push to close ticket offices and cut station staff. The data showed the number of […]