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You are here: Home / Archives for National Rail Enquiries

National Rail Enquiries

Widespread rail access failings revealed in regulator’s new report

By John Pring on 14th July 2022 Category: Transport

Widespread rail access failings revealed in regulator’s new report
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An audit for the rail regulator has found failings in the accessibility information provided by a train operator in all but one of 32 stations that were inspected, according to a new report. The audit, commissioned by the Office of Rail […]

Rail companies apologise after Prince Philip ‘mark of respect’ leaves websites inaccessible

By John Pring on 15th April 2021 Category: Transport

Rail companies apologise after Prince Philip ‘mark of respect’ leaves websites inaccessible
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Rail companies have apologised after their blundering attempts to make a gesture of respect following the death of the Duke of Edinburgh left their national rail information website inaccessible to many disabled people. National Rail Enquiries was just one of several […]

Campaigner’s research shows rail access information is often ‘wildly inaccurate’

By John Pring on 23rd December 2020 Category: Transport

Campaigner’s research shows rail access information is often ‘wildly inaccurate’
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Information used by disabled passengers to check if a rail station is accessible is frequently “wildly inaccurate”, and often leads them to book travel to and from stations they cannot access, according to new research. The research by disabled campaigner and […]

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Involve disabled people ‘meaningfully’ from the start when developing digital assistive tech, says report

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