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New rules published by the rail regulator could push the industry to take the need to provide accessible rail replacement vehicles more seriously, but they have been branded “too little, too late” by a leading disabled campaigner. The Office of Rail […]
Train companies must ensure that nearly all their rail replacement vehicles are accessible to disabled people, or risk criminal prosecution, according to legal advice obtained by the rail regulator. Train companies have reacted to the provisional legal advice by promising to […]
The rail regulator has been forced by a disabled campaigner to reconsider its refusal to tell train companies to ensure their rail replacement buses are fully accessible. The Office of Rail and Road (ORR) issued guidance to train and station operators […]
Powerful warnings from two watchdogs about the barriers faced by disabled passengers have been welcomed as a “wonderful step in re-instating access to rail for all” by a leading accessible transport expert. One of the two watchdogs, the Equality and Human […]
Train companies are facing possible legal action over their failure to ensure that replacement bus services are accessible to wheelchair-users and other rail passengers with mobility impairments. A leading disabled campaigner believes that access and equality laws mean most rail replacement […]
A rail company is facing calls to change its “reprehensible and unsupportable” attitude to disabled passengers, after one of its guards threatened to throw a woman off a train because she was using a mobility scooter. Sara Harvey was on the […]
A disabled minister has told the rail industry that his postbag is overflowing with complaints from disabled passengers who are not receiving the assistance they need to use its services. Paul Maynard (pictured), the rail minister, was speaking after the Office […]