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Staff shortages are repeatedly causing step-free access to be suspended at stations across London’s tube network, new figures have shown. Transport for London (TfL) has provided figures showing that at one station – West Finchley – the lifts have had to […]
Motability customers have spoken of lengthy delays, shortages, and steep rises in advance payments as they try to replace their ageing vehicles through the disabled people’s car scheme. They spoke out after Disability News Service (DNS) revealed last week that Motability […]
The government’s own advisers on accessible transport have raised serious concerns about plans to install inaccessible vertical bike racks in the carriages that will be used on the HS2 high speed railway. The Disabled Persons Transport Advisory Committee (DPTAC) has told […]
The government’s advisers on accessible transport have told ministers they do not believe that their proposals for reforming the rail system will be enough to deliver an accessible railway. The Disabled Persons Transport Advisory Committee (DPTAC) says in its response to a public […]
Thousands of disabled customers of the Motability scheme are facing many months of delays before they can take delivery of the vehicles they ordered, because of problems in the global car industry. Many disabled customers are even being told that the […]
Staffing levels on a section of the rail network are “completely inadequate to deliver an accessible railway”, according to a report by the government’s own accessible transport advisers. The Rail Workforce Reform report by the Disabled Persons Transport Advisory Committee (DPTAC) […]
British Airways cabin crew who work on flights in and out of Heathrow say that passenger assistance services at the airport are an “absolute shambles”, with waits of up to 90 minutes for disabled passengers left waiting to leave their planes. […]
An audit for the rail regulator has found failings in the accessibility information provided by a train operator in all but one of 32 stations that were inspected, according to a new report. The audit, commissioned by the Office of Rail […]
UK airports and regulators are under pressure to act over the repeated discrimination faced by disabled air passengers, after two prominent campaigners were failed by assistance services within 24 hours last week. Mike Smith, the equality watchdog’s former disability commissioner, was […]
Plans to widen the ultra-low emission zone (ULEZ) in the capital will discriminate against tens of thousands of disabled Londoners and cause significant harm to many of them, a senior representative of the mayor of London has been told. Disabled people’s […]