Atos

Benefits and Poverty

Sarah Newton speaking in Westminster Hall

February 8, 2018 0

The PIP Files: DWP documents show ‘absolutely shocking’ failure on further evidence

Outsourcing companies have been failing to request vital evidence from GPs and social workers that would help disabled people secure the benefits they are entitled to, confidential Department for Work and Pensions (DWP) documents have revealed. The “absolutely shocking” reports, released under the Freedom of Information Act, show that Atos and Capita contacted health

Benefits and Poverty

February 8, 2018 0

The PIP Files: Data shows multiple complaints made against scores of Atos assessors

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Scores of healthcare professionals may have been able to continue carrying out disability benefit assessments despite being the subject of multiple complaints about their behaviour, competence and honesty, confidential new documents have revealed. The official reports, prepared by outsourcing giants Capita and Atos for the Department for Work and Pensions (DWP), show that up

Benefits and Poverty

February 8, 2018 0

The PIP Files: Nearly one in three Capita assessments were flawed, reports reveal

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Nearly one in three of the disability benefit assessment reports completed by a private sector contractor were significantly flawed, confidential Department for Work and Pensions (DWP) documents suggest. The figures were revealed through a government audit of personal independence payment (PIP) assessment reports that had been written by staff working for under-fire outsourcing giant

Benefits and Poverty

January 18, 2018 0

Watchdog orders DWP to publish secret reports on Atos and Capita PIP failings

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The information commissioner has ordered the Department for Work and Pensions (DWP) to release documents that are likely to expose the widespread failings of two of its disability benefit assessment contractors. DWP has been attempting to prevent the documents being released since receiving a Freedom of Information Act request from campaigner John Slater in

Benefits and Poverty

January 4, 2018 0

Atos nurse continues PIP assessment while claimant has ‘grand mal’ epilepsy seizures

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A nurse carrying out a disability benefit assessment fired questions at a disabled man’s wife while her husband was in the middle of a severe and prolonged series of epileptic seizures just a few feet away. Daniel Marshall, from Dorset, had only been able to answer a couple of questions from the Atos nurse

Benefits and Poverty

Stephen Lloyd in front of a sign for the Liberal Democrat conference

January 4, 2018 0

More than one in eight rejected PIP claims are overturned, DWP figures reveal

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More than one in eight of all decisions to reject claims for personal independence payment (PIP) are eventually being overturned, new figures obtained by Disability News Service (DNS) have revealed. The figures* show that, of all the PIP claims rejected by Department for Work and Pensions (DWP) decision-makers in the year to June 2017,

Benefits and Poverty

December 21, 2017 0

Court orders Atos to pay disabled woman £5,000 over dishonest PIP assessment

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A court has ruled that a disabled woman should be awarded £5,000 compensation by the government contractor Atos, after a dishonest report by one of its assessors led to her being awarded the wrong level of benefits. Vanessa Haley, from Huddersfield, told the county court in her written evidence that the assessor had tried

Benefits and Poverty

Four executives from Capita and Atos sit behind a table, with other people sat behind them

December 7, 2017 0

PIP assessment companies admit ‘unacceptable’ failings on quality of reports

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The two outsourcing companies paid hundreds of millions of pounds to carry out disability benefit assessments have never met contractual quality standards on the reports their staff write for the Department for Work and Pensions (DWP), they have told MPs. Capita and Atos began delivering assessments for the new personal independence payment (PIP) –

Benefits and Poverty

The four welfare rights expert giving evidence to the work and pensions committee

November 23, 2017 0

Benefit assessors ‘must be held accountable’ for report failings, MPs hear

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The healthcare professionals who carry out disability benefit assessments on behalf of the government should be held accountable for failing to report what they are told accurately, MPs have been told. Members of the Commons work and pensions select committee were told repeatedly this week that assessors working for the outsourcing giants Atos, Capita

Benefits and Poverty

A sign pointing to Parliament Street and Whitehall

November 16, 2017 0

Response to benefit assessment inquiry breaks Commons records

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An inquiry into the government’s flawed disability benefit assessment regime has produced more online evidence from the public than any other investigation ever held by a House of Commons select committee. More than 2,800 submissions had been made to the work and pensions committee through its online forum by the time the deadline passed,

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