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You are here: Home / Archives for Motability Operations

Motability Operations

Motability customers describe delays, shortages and steep price rises

By John Pring on 11th August 2022 Category: Transport

Motability customers describe delays, shortages and steep price rises
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Motability customers have spoken of lengthy delays, shortages, and steep rises in advance payments as they try to replace their ageing vehicles through the disabled people’s car scheme. They spoke out after Disability News Service (DNS) revealed last week that Motability […]

Thousands of disabled customers waiting months for cars, Motability admits

By John Pring on 4th August 2022 Category: Transport

Thousands of disabled customers waiting months for cars, Motability admits
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Thousands of disabled customers of the Motability scheme are facing many months of delays before they can take delivery of the vehicles they ordered, because of problems in the global car industry. Many disabled customers are even being told that the […]

Motability customers ‘will benefit from hundreds of millions of pounds in new funding’

By John Pring on 20th June 2019 Category: Transport

Motability customers ‘will benefit from hundreds of millions of pounds in new funding’
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Disabled people and families with disabled children will benefit from hundreds of millions of pounds in new funding released by the company that runs the Motability car scheme. Motability Operations announced on Friday that it would release £370 million from its […]

Motability set to spend millions more on grants for adapted vehicles

By John Pring on 10th January 2019 Category: Transport

Motability set to spend millions more on grants for adapted vehicles
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The Motability car scheme is set to increase substantially the number of grants it makes to disabled people with high support needs that allow them to lease an adapted vehicle, MPs have been told. The move would be a success for […]

Motability calls police about disabled woman who failed to return car

By John Pring on 14th June 2018 Category: Transport

Motability calls police about disabled woman who failed to return car
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A disabled woman who refused to return her Motability car after she lost her eligibility for disability benefits was threatened with arrest by police officers after the company reported the vehicle as stolen. Mary Jenkins* was approached by two police officers […]

Motability faces calls to increase grants or cut prices after MPs’ fierce criticism

By John Pring on 24th May 2018 Category: Transport

Motability faces calls to increase grants or cut prices after MPs’ fierce criticism
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Disabled activists have told Motability it would be “obscene” not to expand a fund that provides grants to customers with high support needs, after an inquiry heavily criticised the decision to pay the executive running the car scheme £1.7 million. A […]

Motability ‘tit for tat’ row intensifies as bosses and minister give evidence

By John Pring on 8th March 2018 Category: Transport

Motability ‘tit for tat’ row intensifies as bosses and minister give evidence
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The public “tit for tat” row between the government and Motability has intensified after senior figures in the organisation and the minister for disabled people gave evidence to MPs. The Treasury and work and pensions select committees are holding a joint […]

Tory peer attacks McVey over ‘litany of inaccuracies’ on Motability

By John Pring on 22nd February 2018 Category: Transport

Tory peer attacks McVey over ‘litany of inaccuracies’ on Motability
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A Tory peer has accused work and pensions secretary Esther McVey of making a series of untrue statements about the Motability car scheme to fellow MPs. Lord Sterling, who co-founded Motability in 1977, has told McVey in a letter that he […]

Motability’s tyre policy ‘risks safety of customers’

By John Pring on 14th September 2017 Category: Transport

Motability’s tyre policy ‘risks safety of customers’
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The Motability car scheme has been accused of risking the safety of its disabled customers, by refusing to replace their tyres until they are only just above the legal minimum tread depth. Disabled campaigner Ian Jones, one of the founders of […]

Motability rule change ‘discriminates against drivers with high support needs’

By John Pring on 28th November 2014 Category: News Archive, Transport

Motability rule change ‘discriminates against drivers with high support needs’
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New rules introduced secretly by the Motability car scheme mean only disabled people who spend more than 12 hours-a-week in education, work, volunteering or caring will be given grants to lease a vehicle they can drive from their wheelchair. The Specialised […]

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