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Rail companies are using evidence on the accessibility of their rail services that has come from “mystery shopping” exercises carried out by freelance workers pretending to be disabled, Disability News Service can reveal. Analysis of assignments offered by a market research […]
A government-backed programme to close most ticket offices across the country will lead to a significant fall in the number of staff available to support disabled passengers, analysis of consultation documents has shown. Several of the documents published last week by […]
Disabled campaigners have raised fresh fears for the future of accessible rail travel, after reports that the government plans to close most train station ticket offices as part of a continuing programme of cuts. A national newspaper reported on Sunday that […]