the country's only news agency specialising in disability issues
A judge has ordered Network Rail to compensate an access campaigner who was abandoned in a waiting-area after booking assistance at a station known among disabled passengers for providing the country’s worst assisted travel service. Euston, the gateway for services from […]
The Department for Transport (DfT) has said it is “unfair” to suggest that the government’s accessible transport strategy is failing, despite three high-profile incidents involving disabled air and rail passengers last week. In one incident, a disabled passenger in his 80s […]
The rail regulator is investigating why an industry body appears to have tried to ensure all assisted travel bookings for disabled passengers were cancelled during Storm Eunice in February. Even though many rail services continued through the storm on 18 February, […]
Information used by disabled passengers to check if a rail station is accessible is frequently “wildly inaccurate”, and often leads them to book travel to and from stations they cannot access, according to new research. The research by disabled campaigner and […]