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A disabled campaigner who took nine journeys on the same day to check the accessibility of the services provided by the UK’s largest coach operator experienced significant problems on all but one of them. Wheelchair-user Doug Paulley had booked assistance in […]
Three national coach companies have agreed to change their rules so they no longer prevent wheelchair-users enjoying a “turn-up-and-go” service, thanks to a disabled campaigner. The Driver and Vehicle Standards Agency (DVSA) has even threatened to refer National Express, Megabus, Scottish […]
A coach company is ignoring access laws by refusing to allow wheelchair-users to travel on its services on the same day they buy tickets, while exposing its drivers to possible criminal charges. Transport laws state that any company that has already […]
A government transport agency lied when it claimed it had no evidence of transport operators using a loophole to avoid legal obligations to ensure their buses were accessible to disabled people, new evidence has proved. The Driver and Vehicle Standards Agency […]
Some bus companies are taking advantage of a loophole that means they can avoid their legal obligations to ensure their buses are accessible to disabled people, the industry’s own trade association has admitted. The admission from the Confederation of Passenger Transport […]