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A German coach company that has just launched a service in England is refusing to accept that it is breaking the law by telling wheelchair-users to book tickets days in advance of their journey. FlixBus is even facing the threat of […]
The government has been criticised by one of its own “disability champions” after it granted the transport industry its third temporary exemption from access laws, so it could continue to use inaccessible vehicles for rail replacement services. In December, it emerged […]
The government has given the transport industry permission to breach disability access laws for the second time in a month. A letter sent to rail companies last week by the Department for Transport (DfT) will allow them to continue using inaccessible […]
Transport ministers have quietly given permission to councils, schools and colleges to breach a key anti-discrimination law for at least two years, and possibly up to four… in the middle of the general election campaign. The decision by ministers to allow […]
The rail regulator has been forced by a disabled campaigner to reconsider its refusal to tell train companies to ensure their rail replacement buses are fully accessible. The Office of Rail and Road (ORR) issued guidance to train and station operators […]
A disabled campaigner who took nine journeys on the same day to check the accessibility of the services provided by the UK’s largest coach operator experienced significant problems on all but one of them. Wheelchair-user Doug Paulley had booked assistance in […]
Three national coach companies have agreed to change their rules so they no longer prevent wheelchair-users enjoying a “turn-up-and-go” service, thanks to a disabled campaigner. The Driver and Vehicle Standards Agency (DVSA) has even threatened to refer National Express, Megabus, Scottish […]
A coach company is ignoring access laws by refusing to allow wheelchair-users to travel on its services on the same day they buy tickets, while exposing its drivers to possible criminal charges. Transport laws state that any company that has already […]
A government transport agency lied when it claimed it had no evidence of transport operators using a loophole to avoid legal obligations to ensure their buses were accessible to disabled people, new evidence has proved. The Driver and Vehicle Standards Agency […]
Some bus companies are taking advantage of a loophole that means they can avoid their legal obligations to ensure their buses are accessible to disabled people, the industry’s own trade association has admitted. The admission from the Confederation of Passenger Transport […]