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Parts of the rail, bus and coach industries are likely to be able to continue to use inaccessible vehicles for years to come, after a “worrying” government announcement that it was planning a fresh series of exemptions from transport access laws. […]
A disabled campaigner has taken the first steps towards launching legal action over the rail industry’s use of a long-delayed and “fundamentally broken” passenger assistance mobile phone app. The industry hoped its Passenger Assist app would make it easier for disabled […]
The government has promised to publish its first “robust” national strategy to improve the accessibility of the rail network. The pledge came in its new white paper, which aims to “transform the railways in Great Britain”. There was little or no […]
The rail minister has delivered a blunt warning to the industry that it needs to start acting on its legal commitments to disabled passengers under the Equality Act. Chris Heaton-Harris, who is also responsible for transport accessibility issues, said it was […]
Rail companies have delayed plans to launch a new mobile phone accessibility app, just days after they were warned that the technology appears to breach their duties under the Equality Act. The Rail Delivery Group (RDG) had been set to launch […]
A controversial British outsourcing company has admitted forcing disabled patients to share non-emergency ambulances throughout the COVID-19 pandemic. G4S insists that it is following NHS guidance, which says that two patients can be carried together in an ambulance if neither of […]
Rail companies have apologised after their blundering attempts to make a gesture of respect following the death of the Duke of Edinburgh left their national rail information website inaccessible to many disabled people. National Rail Enquiries was just one of several […]
A disabled woman who was left stranded on trains and station platforms more than 30 times by a rail company has been awarded compensation of £17,000. Southern admitted repeatedly failing to deal with the discrimination Sam Jennings was facing, even after […]
Investigators who examined the death of a visually-impaired man who fell from a railway platform that had no tactile strip to warn him he was approaching the edge say only half of UK mainline stations have such markings. The Rail Accident […]
Disabled people have been ignored by policy-makers in the post-COVID rush to introduce low-traffic neighbourhoods (LTNs), according to new research by a disabled people’s organisation. Although disabled people have both positive and negative views about LTNs, local authorities and transport bodies […]