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A rail company is facing calls to change its “reprehensible and unsupportable” attitude to disabled passengers, after one of its guards threatened to throw a woman off a train because she was using a mobility scooter. Sara Harvey was on the […]
The government has repeatedly ignored concerns raised by its own accessible transport advisers about the “toxic” impact on disabled people of running trains without a member of customer service staff on board, official documents have revealed. The Disabled Persons Transport Advisory […]
New figures released through the Freedom of Information Act have exposed how the government has slashed spending on its rail station access improvement programme over the last five years. The figures show spending on the Access for All scheme fell from […]
Disabled people who use UK airports have questioned a report which found significant improvement in the provision of assistance to passengers over the last year. The Civil Aviation Authority’s (CAA) third annual report into the assistance provided at the UK’s 30 […]
A leading disabled people’s organisation has called on the local authorities that part-own Manchester Airport to address the “embarrassment” of it being found to be the worst airport in the country at providing assistance for disabled passengers. The Civil Aviation Authority […]
A disabled comedian has described how she was reduced to tears after being publicly “shamed” by a train guard who forced her to move her mobility scooter to make way for a mother with a baby buggy. Tanyalee Davis was on […]
A new rail station being built as part of a multi-billion pound regeneration programme will not enable wheelchair-users to board trains without the help of staff and a ramp, disabled campaigners have warned. Brent Cross West Thameslink is being built as […]
Three national coach companies have agreed to change their rules so they no longer prevent wheelchair-users enjoying a “turn-up-and-go” service, thanks to a disabled campaigner. The Driver and Vehicle Standards Agency (DVSA) has even threatened to refer National Express, Megabus, Scottish […]
A transport minister has announced £600,000 funding for seven digital projects to help disabled passengers access rail travel, days after her department confirmed another minister had rubber-stamped tens of millions of pounds in cuts to a separate rail access scheme. Nusrat […]
A disabled woman who refused to return her Motability car after she lost her eligibility for disability benefits was threatened with arrest by police officers after the company reported the vehicle as stolen. Mary Jenkins* was approached by two police officers […]